WooWoody Digital Hub – Terms of Service

Effective Date: 27/07/2025
Last Updated: 27/07/2025

Agreement to Terms

By accessing and using WooWoody Digital Hub (https://woowoodydigitalhub.com), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to:

  • Website usage and browsing
  • Digital product purchases and downloads
  • Free resource downloads and email subscriptions
  • Customer support and communications
  • All content and services provided by WooWoody Digital Hub

About WooWoody Digital Hub

WooWoody Digital Hub is operated by Jack The Entrepreneur, providing digital products, templates, tools, and resources for entrepreneurs and small business owners.

Contact Information:

  • Email1: support@woowoodydigitalhub.com
  • Email2: woowoodydigitalhub@gmail.com
  • Business Location: Vancouver, BC, Canada
  • Website: https://woowoodydigitalhub.com

Digital Products and Licensing

What You’re Purchasing

When you purchase digital products from WooWoody Digital Hub, you are purchasing a license to use the digital files, not ownership of the intellectual property itself.

Licensed Products Include:

  • Canva templates and design files
  • Notion templates and workspace systems
  • AI prompts and content tools
  • Automation workflows and business templates
  • Email marketing templates and sequences
  • Business planning resources and guides

Commercial License Terms

✅ What You CAN Do:

  • Use templates for your own business and client projects
  • Customize, edit, and modify templates to fit your needs
  • Create unlimited projects using the templates
  • Use for commercial purposes (selling products/services created with templates)
  • Share final designs created from templates with clients

❌ What You CANNOT Do:

  • Resell, redistribute, or share the original template files
  • Claim the templates as your own original work
  • Upload templates to template marketplaces or sharing sites
  • Create derivative template products for resale
  • Share login credentials or download links with others
  • Use templates for illegal or harmful purposes

Extended Commercial License

Some premium products may include extended commercial rights allowing:

  • Resale of template designs (with modifications)
  • Use in client template packages
  • Bulk licensing for agencies or teams

Extended rights will be clearly specified at the time of purchase.

Free Resources and Lead Magnets

Free Downloads

Our free resources (starter kits, templates, guides) are provided under the same usage terms as paid products, with these additions:

✅ Permitted Use:

  • Personal and commercial use for your business
  • Use in client projects (with attribution appreciated)
  • Educational and learning purposes

❌ Restrictions:

  • Cannot be redistributed as “freebies” on your website
  • Cannot be packaged with other free offerings
  • Cannot be used to create competing template businesses

Email Subscription

By downloading free resources, you agree to:

  • Receive our weekly newsletter and business tips
  • Occasional promotional emails about new products
  • Educational content about digital entrepreneurship and business growth

You can unsubscribe at any time using the link in any email.

Website Usage Terms

Acceptable Use

You agree to use our website only for lawful purposes and in a way that does not:

  • Violate any applicable laws or regulations
  • Infringe on our intellectual property rights
  • Transmit harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to our systems
  • Harass, abuse, or harm other users
  • Engage in any form of data mining or automated data collection

User Accounts

If you create an account on our website:

  • You are responsible for maintaining the security of your login credentials
  • You must provide accurate and up-to-date information
  • You are responsible for all activities under your account
  • We reserve the right to suspend or terminate accounts that violate these terms

Intellectual Property Rights

Our Content

All content on WooWoody Digital Hub, including but not limited to:

  • Template designs and digital products
  • Website content, text, and images
  • Logos, branding, and trade names
  • Educational content and tutorials
  • Software code and website functionality

is owned by or licensed to WooWoody Digital Hub and is protected by copyright, trademark, and other intellectual property laws.

User-Generated Content

If you submit content to our website (reviews, comments, feedback):

  • You retain ownership of your content
  • You grant us a non-exclusive license to use, display, and promote your content
  • You confirm that your content does not violate any third-party rights
  • We reserve the right to moderate, edit, or remove user content

Payment and Refund Policy

Payment Terms

  • All prices are listed in USD unless otherwise specified
  • Payment is due immediately upon purchase
  • We accept major credit cards and PayPal
  • Prices are subject to change without notice (existing customers not affected)

Digital Product Delivery

  • Products are delivered instantly via email download links
  • Downloads are available for 30 days after purchase
  • You are responsible for downloading and backing up your purchases
  • Re-download requests after 30 days may incur a processing fee

Refund Policy

30-Day Satisfaction Guarantee:

We offer a 30-day money-back guarantee on all digital product purchases if:

  • You are unsatisfied with the quality of the templates
  • The product doesn’t match the description or preview images
  • You experience technical issues preventing download or use

Refund Conditions:

  • Request must be made within 30 days of purchase
  • Must include specific reason for dissatisfaction
  • Refunds are processed to the original payment method
  • Processing time: 5-10 business days

No Refunds For:

  • Change of mind after 30 days
  • User error or misunderstanding of product capabilities
  • Technical issues on the user’s end (software compatibility, etc.)
  • Free products and promotional items

Chargebacks and Disputes

If you dispute a charge without contacting us first:

  • Your account may be suspended
  • Access to products may be revoked
  • Legal action may be taken for fraudulent chargebacks

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.

Key Points:

  • We collect minimal personal information necessary to provide our services
  • We do not sell or share your personal information with third parties
  • You can request deletion of your data at any time
  • We use secure systems to protect your information

Customer Support

Support Scope

We provide support for:

  • Download and technical issues with purchased products
  • Questions about product usage and licensing
  • Account and billing inquiries
  • General questions about our services

Support Limitations

We do not provide:

  • Custom design services or template modifications
  • Training on third-party software (Canva, Notion, etc.)
  • Technical support for your business or website
  • Marketing advice or business consulting

Response Times

  • Email support: 24-48 hours (business days)
  • Urgent issues: Same day response when possible
  • Support hours: Monday-Friday, 9AM-5PM PST

Disclaimers and Limitation of Liability

Service Availability

  • We strive for 99% website uptime but do not guarantee uninterrupted access
  • Maintenance and updates may temporarily affect service availability
  • We are not responsible for internet connectivity issues or user technical problems

Product Disclaimers

Our digital products are provided “as is” without warranties of any kind.

We do not guarantee:

  • Specific business results or income from using our products
  • Compatibility with all software versions or devices
  • That templates will meet your specific design requirements
  • Success in any particular business or marketing endeavor

Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the amount you paid for the specific product in question
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for business losses, lost profits, or lost data
  • You use our products and services at your own risk

Business Results and Income Disclaimers

No Income Guarantees

We make no guarantees about business results or income potential.

  • Success stories and testimonials represent individual experiences
  • Your results may vary based on numerous factors outside our control
  • Income examples are not typical and should not be expected
  • Business success depends on your effort, market conditions, and many other variables

Your Responsibility

You acknowledge that:

  • Building a successful business requires dedication, effort, and often investment
  • Our products are tools to help you, but success depends on your implementation
  • You are solely responsible for your business decisions and outcomes
  • You should seek professional advice for tax, legal, and business matters

Modifications to Terms

Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective when:

  • Posted on this page with an updated “Last Updated” date
  • For material changes, we may notify users via email
  • Continued use of our services after changes constitutes acceptance

Product and Service Changes

We may:

  • Add, modify, or discontinue products and services
  • Change pricing (existing customers not affected during their subscription period)
  • Update product descriptions and features
  • Modify download and licensing terms for new purchases

Termination

Termination by You

You may stop using our services at any time. Upon termination:

  • You retain access to previously purchased products according to license terms
  • Your email subscription will be cancelled upon request
  • Downloaded products remain yours to use according to licensing terms

Termination by Us

We may terminate or suspend your access if you:

  • Violate these Terms of Service
  • Engage in fraudulent or illegal activities
  • Abuse our support systems or staff
  • Attempt to circumvent our security measures

Upon termination by us:

  • Access to your account and future downloads may be revoked
  • Previously purchased products may remain accessible at our discretion
  • No refunds will be provided for terminated accounts due to violations

Governing Law and Jurisdiction

These Terms of Service are governed by the laws of British Columbia, Canada, without regard to conflict of law principles.

Any legal disputes will be resolved in the courts of British Columbia, Canada. By using our services, you consent to the jurisdiction of these courts.

Contact Information

For questions about these Terms of Service, please contact us:

Email: hello@woowoodydigitalhub.com
Subject: Terms of Service Inquiry
Response Time: 24-48 hours

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the rest of these Terms remain in full force and effect.

Entire Agreement

These Terms of Service, along with our Privacy Policy, constitute the entire agreement between you and WooWoody Digital Hub regarding the use of our services and supersede all prior agreements and understandings.

By using WooWoody Digital Hub’s website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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